Contact Us

For a copy of a newborn screen report:

  • If you are a parent seeking the newborn blood screen report of your baby, please contact your baby’s medical provider.
  • If you are a medical professional providing care for the baby, please contact our customer service desk at 774-455-4600.


For general correspondence:

New England Newborn Screening Program
Biotech 4, 2nd Floor
UMass Chan Medical School
377 Plantation Street
Worcester, MA 01605
Phone: 774-455-4600
Fax:  774-455-4657

Contact Form

This contact form is provided for the convenience of parents and hospitals, to ask general questions about our Newborn Screening Program. If you are a medical provider requiring clinical laboratory results, please call our customer services desk at 774-455-4600, so we may best meet your needs while protecting the confidentiality of our patients. 

Please do not include protected health information on this contact form.